LEGAL HUB

Esther Walker – Leadership Change Consultancy & Education

Effective Date: October 2025

These Terms & Conditions form the agreement between you (“the Client”) and Esther Walker – Leadership Change Consultancy & Education (“the Company”) when purchasing or engaging in any consultancy, education, programme, workshop, or retreat.

1. Services Provided

The Company provides leadership consultancy, advisory services, educational programmes, workshops, retreats, and related offerings, as described on this website or within written proposals and agreements.

All services are delivered in good faith and tailored to the context and needs of the Client.

2. Booking & Payment

• All engagements must be confirmed in writing via email or written agreement.
• Consultancy, advisory work, and programmes require full payment or an agreed deposit prior to commencement, unless otherwise stated in writing.
• Retreat bookings require a non-refundable deposit to secure a place, with the remaining balance due by the date stated on the  invoice.
• Payments are accepted via bank transfer or approved online payment methods.

3. Client Responsibilities

• Clients agree to engage honestly, participate fully,  and take responsibility for their own learning, decisions, and actions.
• Leadership and systemic change work requires reflection, openness, and a willingness to engage with complexity and change.
• The Company does not guarantee specific outcomes, as results depend on context, leadership decisions, and implementation.

4. Participant Eligibility

Certain programmes and retreats (including RISE for Female Leaders and selected Springfield Sanctuary Retreats) are intentionally designed as women-only spaces.

These offerings are rooted in the lived experience of biological women and focus on reconnecting feminine intelligence, rhythm, embodiment, and leadership coherence.

This distinction is made consciously and lawfully under exemptions permitted by the UK Equality Act, in order to provide safe, focused, and appropriate environments for participants.

All other consultancy, education, and leadership programmes are inclusive and open to people of all genders.

5. Intellectual Property

• All frameworks, methodologies, written materials,  models, teachings, and content remain the intellectual property of the Company.
• Clients may not reproduce, distribute, publish, or teach this material without prior written permission.

Brand Disclaimer:

All branded terms, including The Psychology of Being™, The Oak Tree Leadership Ecosystem™, The I-ACE Method™, The 144 Codex™, and The Acorn Papers™, are proprietary to Esther Walker. The ™ symbol denotes brand identity and authorship and does not imply registered trademark status.

6. Liability

• The Company accepts no responsibility for specific business, financial, organisational, or personal outcomes arising from participation in its services.
• All services are educational, developmental, and advisory in nature and do not constitute legal, medical, financial, or  therapeutic advice.

7. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Esther Walker – Leadership Change Consultancy & Education

Effective Date: October 2025

1. Overview

Your privacy matters.

This Privacy Policy explains how Esther Walker – Leadership Change Consultancy & Education (“the Company”) collects, uses, stores, and protects your personal data when you visit this website, engage with services, or communicate with us.

We are committed to handling your information with care, discretion, and integrity.

2. Information We Collect

We may collect and process the following categories of information:

• Personal details – name, email address, phone number, professional role.
• Business details – organisation name, sector, and  service preferences.
• Financial information – billing and payment details  (processed securely via trusted providers).
• Engagement information – notes or insights voluntarily  shared during consultations, workshops, programmes, or events.
• Technical data – IP address, browser type, device  information, and website usage data (via cookies and analytics tools).

We collect only what is necessary to deliver services professionally and responsibly.

3. How We Use Your Information

Your information may be used to:

• Deliver consultancy, education, and advisory services.
• Respond to enquiries and communicate effectively with you.
• Manage bookings, invoicing, and administration.
• Share relevant updates, invitations, or insights only where you have opted in.
• Improve our website, services, and user experience.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

4. Cookies & Analytics

This website uses cookies to support functionality and understand visitor engagement.

Cookies are small data files stored on your device that help us:

• Analyse website traffic and usage patterns.
• Remember preferences for smoother navigation.
• Improve accessibility and content relevance.

By accepting the cookie banner or continuing to use this website, you consent to our use of cookies.

You may manage or disable cookies at any time through your browser settings.

5. Data Storage & Security

Your data is stored securely and accessed only by authorised individuals.

We use password-protected systems, secure cloud platforms, and appropriate safeguards to protect your information against unauthorised access, loss, misuse, or disclosure.

6. Your Rights

Under UK and EU data protection legislation (including GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete  information.
• Request deletion of your personal data, where appropriate.
• Withdraw consent for communications at any time.

To exercise any of these rights, please contact:

esther@estherwalker.com

7. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices.

The most current version will always be published on this website.

Esther Walker – Leadership Change Consultancy & Education

Effective Date: October 2025

This policy outlines our approach to cancellations, rescheduling, and refunds across consultancy, education, and retreat services. It is designed to ensure clarity, fairness, and mutual respect for time, energy, and commitment.

1. Consultancy & Education Services

• Fees for consultancy sessions, programmes, and educational services are non-refundable once work has commenced, as all engagements are bespoke and time is reserved exclusively for the client.
• Individual paid sessions may be rescheduled once with a  minimum of 48 hours’ notice, subject to availability.
• Requests to reschedule with less than 48 hours’ notice  will be treated as a cancellation.

2. Retreats

• All retreat deposits are non-refundable under all  circumstances, as they secure accommodation, facilitation, and venue commitments.
• Cancellations made more than eight (8) weeks before the retreat start date will receive a 50% refund of the balance paid,  excluding the deposit.
• Cancellations made within eight (8) weeks of the retreat start date are non-refundable.
• Retreat places may be transferred to another participant with prior written consent from Esther Walker Leadership Change Consultancy & Education.

3. Rescheduling by the Company

In the unlikely event that a programme, session, or retreat must be rescheduled due to unforeseen circumstances (including illness, venue disruption, or insufficient participant numbers), clients will be offered either:

• An alternative date, or
• A credit towards future services of equal value.

No cash refunds will be issued in these circumstances.

4. No-Show Policy

Failure to attend a scheduled session, programme, or retreat without prior notice will be treated as a cancellation.

No refund or rescheduling option will be offered in such cases.

Esther Walker – Leadership Change Consultancy & Education

Effective Date: October 2025

At Esther Walker Leadership Change Consultancy & Education, we are committed to creating environments that are respectful, supportive, and inclusive.

We welcome participation from people of all ages, races, ethnicities, disabilities, religions, sexual orientations, and gender identities across our consultancy, education, and leadership programmes.

Our work honours human diversity, fosters equality of opportunity, and supports leadership that reflects the full richness, complexity, and dignity of humanity.

Women-Only Offerings

Certain offerings — including RISE™ for Female Leaders and selected Springfield Sanctuary Retreats — are intentionally created as women-only spaces.

These programmes are grounded in the lived experiences of biological women and are designed to provide safe, focused environments for exploring feminine leadership, wellbeing, embodiment, and restoration. They are held with care, respect, and integrity, and operate lawfully under the relevant exemptions permitted by UK equality legislation.

Inclusive by Design

These women-only offerings exist alongside a wide range of fully inclusive consultancy, education, and leadership programmes that are open to people of all genders.

Together, this approach ensures:

• the preservation of safe, dedicated spaces where specific lived experiences can be honoured, and
• the accessibility of inclusive, mixed-gender opportunities across all other services.

Our commitment is simple:

to serve humanity with integrity, care, and respect — while creating the right conditions for every person to engage in the work that best supports their leadership, wellbeing, and contribution.