TERMS & CONDITIONS

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(for Esther Walker – Leadership Change Consultancy & Education)

Effective Date: October 2025

These Terms & Conditions form the agreement between you (“the Client”) and Esther Walker Leadership Change Consultancy & Education (“the Company”) when purchasing any consultancy, programme, course, or retreat.

1. Services Provided

The Company provides leadership consultancy, educational programmes, workshops, retreats, and related services as described on the website or within written proposals and agreements.

2. Booking & Payment

• All bookings must be confirmed in writing via email.
• Consultancy bookings require full payment or an agreed deposit prior to the first session.
• Retreat bookings require a non-refundable deposit to secure your place, with the balance due by the date stated on your invoice.
• Payments are accepted via bank transfer or approved online payment methods.

3. Consultancy Introductory Session

• A one-hour paid consultation (£500) is required for all new clients, deductible from any programme or package booked within 14 days.
• Optional 15-minute introductory calls are complimentary and subject to availability.

4. Client Responsibilities

• Clients agree to participate fully, communicate openly, and take responsibility for their own learning and results.
• Leadership development requires honesty, reflection, and a willingness to embrace change.

5. Participant Eligibility

Certain programmes and retreats (including RISE for Female Leaders and selected Springfield Sanctuary retreats) are designed exclusively for biological women.

These offerings are rooted in reconnecting women to their natural rhythm, flow, and womb space as a foundation for feminine leadership and wellbeing.

This distinction is made consciously and lawfully under the exemptions permitted by the UK Equality Act, to provide a safe and sacred environment for participants.

All other consultancy, education, and leadership programmes are fully inclusive to people of all genders.

6. Intellectual Property

• All materials, frameworks, and methodologies are the intellectual property of the Company.
• Clients may not reproduce, distribute, or teach this material without written permission.

7. Liability

• The Company accepts no responsibility for any business, financial, or personal outcomes.
• All services are educational and developmental in nature and do not constitute legal, financial, or medical advice.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

Effective Date: October 2025

Contact: esther@estherwalker.com

1. Overview

At Esther Walker – The Psychology of Being, your privacy matters.

This policy explains how we collect, use, and protect your personal data when you visit our website, engage with our services, or communicate with us.

2. Information We Collect

We may collect and process the following information:

• Personal details – name, email address, phone number, and professional role.
• Business details – company name, industry, and service preferences.
• Financial information – payment and billing details (processed securely).
• Session information – notes or insights shared during consultations, workshops, or events.
• Technical data – your IP address, browser type, and usage statistics (via cookies and analytics tools).

3. How We Use Your Information

We use this information to:

• Deliver consultancy, education, and community services.
• Respond to enquiries and provide tailored support.
• Process invoices and manage bookings.
• Share relevant updates, invitations, or insights (only if you opt-in).
• Improve our website, services, and user experience.

We will never sell or share your information with third parties for marketing purposes.

4. Cookies & Analytics

This website uses cookies to improve performance and understand visitor engagement.

Cookies are small files stored on your device that help us:

• Analyse website traffic and usage patterns.
• Remember your preferences for a smoother browsing experience.
• Optimise content and improve accessibility.

By clicking “Accept” on our cookie banner or continuing to use this site, you consent to our use of cookies. You can manage or delete cookies through your browser settings at any time.

5. Data Storage & Security

All data is stored securely and accessible only to authorised personnel.

We use password-protected systems and secure cloud storage to protect your information against unauthorised access, loss, or misuse.

6. Your Rights

Under UK and EU data protection law (GDPR), you have the right to:

• Request access to the data we hold about you.
• Correct or update inaccurate information.
• Request deletion of your personal data.
• Withdraw consent for communications at any time.

To exercise these rights, please contact esther@estherwalker.com.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our practices. The most recent version will always be available on this website.

 Effective Date: October 25

This policy outlines our approach to cancellations, rescheduling, and refunds for consultancy, education, and retreat services.

1. Consultancy & Education

• Paid consultations are non-refundable, but may be rescheduled once with at least 48 hours’ notice.
• Programme or package fees are non-refundable once work has commenced, as each engagement is bespoke and time is reserved exclusively for the client.

2. Retreats

• Deposits are non-refundable under all circumstances.
• Cancellations made more than eight (8) weeks before the start date: 50% refund, excluding the deposit.
• Cancellations made within eight (8) weeks of the start date: no refund will be issued.
• Bookings may be transferred to another person with prior written consent from Esther Walker Leadership Consultancy.

3. Rescheduling by the Company

If a retreat or programme must be rescheduled due to unforeseen circumstances (e.g., illness, venue disruption, or minimum participant numbers not met), participants will be offered either:

• an alternative date, or
• a credit towards future services of equal value.

4. No-Show Policy

Failure to attend without prior notice will be treated as a cancellation, with no refund or rescheduling option provided.

 At Esther Walker Leadership Change Consultancy & Education, we are committed to creating environments that are respectful, supportive, and inclusive for all.

We welcome participation from individuals of all ages, races, ethnicities, disabilities, religions, sexual orientations, and gender identities.

Our programmes are designed to honour diversity, foster equality of opportunity, and cultivate leadership that reflects the richness of humanity.

Certain offerings — including RISE for Female Leaders and selected Springfield Sanctuary Retreats — are intentionally created as women-only spaces.

These are grounded in the lived experiences of biological women and are dedicated to reconnecting women to their natural rhythm, cycle, and leadership essence.

These offerings exist alongside fully inclusive programmes, ensuring both the preservation of safe, sacred women’s circles and the accessibility of mixed-gender opportunities across all other services.